B Y T TBefore You Text Them

Support

Last updated 27 August 2026

Get in touch

Email [email protected] and we will reply by email. You can also reach us from inside the app: Settings, then Contact Support, which fills in your name and email for you.

Subscriptions and billing

BYTT is offered weekly at $9.99 and yearly at $49.99. Subscriptions are billed through your Apple ID. To change or cancel, open the Settings app on your iPhone, tap your name, then Subscriptions. Cancelling stops the next renewal; access continues to the end of the paid period.

Restoring a purchase

If you have changed device or reinstalled, open Settings in BYTT and tap Restore purchases. Make sure you are signed in with the same Apple ID that bought the subscription.

Recording and voice-to-text

Recording is optional. The first time you tap record, iOS asks for microphone and speech recognition permission. If you decline, you can still type or paste a message. Voice notes stay on your device and are never uploaded.

Deleting your data

Settings can remove everything stored on this device. If iCloud Backup is on, you are asked whether to delete the device copy only or the iCloud copy as well. To have your name and email removed from our contact list, email us.

Response time

We aim to reply within two business days.